20 March 2020

Dear Associate,

RE: COVID-19

Following the President’s declaration of the State of National Disaster on Sunday 15th March 2020, Nestlife has been monitoring the countrywide developments and the leadership of the organisation has taken a decision that all Nestlife Offices will be closed from Friday 20th March 2020 and a work-from-home operation will be effected.

Nestlife’s core value is that of a relationship driven organisation who provides Comfort to its clients and associates. The outbreak of the Coronavirus (Covid-19) is a pandemic and we at Nestlife are taking it very seriously and will take all precautionary measures to ensure the safety of our customers and staff. To succeed we will all have to work together like never before for the health, safety and wellbeing of all South Africans.

Nestlife will enable remote working and use technology to facilitate all meetings but will suspend all face-to-face engagements with external stakeholders, including walk-in clients at its branch offices, until further notice.

We are putting thorough measures in place to minimise disruptions and ensure our business continues to operate as smoothly as possible. We have increased our hygiene measures to minimise and prevent the spread of the Coronavirus in our offices country wide, but we encourage you to minimise physical contact by using the following services put in place;

Claims:

Please submit all claims to the following email address: Claims@nestlife.co.za or alternately scan and WhatsApp all claims to the following number +27 72 956 1228.

Client Services:

Please submit all enquires to the following email address: clientservices@nestlife.co.za or alternately WhatsApp all enquires to the following number +27 64 975 9916.

Be assured that customer engagement remains a priority of our daily business. For this reason, we will continue keeping you informed and interaction with you our stakeholders.

Please take care and be safe. Your Sincerely,

Vusi Sithole

CEO

0 Comments

Leave a reply